Service,SHENZHEN GTDTECH TECHNOLOGY CO., LTD

	Quality advantage

We are known for producing only the best quality and highly reliable consumer electronics like wall charger/auto car charger/universal travel adaptors/external power pack and power cables.The long service life of GTDTECH technology are the result of best quality management in development, production, distribution and service. Our ambitious & talented development engineers are constantly striving to improve existing solutions in terms of electrical, ease of application and economic efficiency. No wonder we are counted as best when it comes to product innovation.

1.Quality Policy:

The Company in order to attain excellence, follows its quality policy to the core. We at Newstar Tehnology commit ourselves to put in our best endeavor to achieve total customer satisfaction by applying the following quality policy:

-Use of Genuine Material

-Producing Quality Goods

-Adhering to delivery schedules

- Continuously upgrading our products

- through up gradation in technology

- Customer Satisfaction

- Competitive Prices

2.Quality standards:

GTDTECH would make every possible effort to render best of our services to our clients and shall see that they are satisfied in all respects. We are maintaining all ISO required quality standards and manufacturing testing infrastructures to produce new products as per needs of our buyers. We believe in the fact, “There is no end to 100% perfection”. Therefore, we are constantly endeavoring and leading towards our goal for total quality management standards

3.Quality control:

To keep check on quality of products, GTDTECH has Quality Assurance department. The department keeps a close watch, right from the procurement of raw material to the distribution. To further strengthen the control on equipments, Strenuous efforts are being made from quality control at every stage of manufacturing. This system ensures strict adherence to specification from the strict adherence to specification from the raw material stage, wherein we check chemical as well physical properties of it. All raw material accepted and passed are free from cracks and surface discontinuities.

Service advantage

Our staff are always trying best to serve every customer with the most excellent service of

pre-sale,sales tracking and after-sale and always devote ourselves to improving daily jobs as follow:

1.Timely response:

During the working time,any business enquires or questions to us will be treated within 8 hours excluding

some knotty questions within 12H.

2.Professional attitude&carefulness:

Different questions will be dispatched to different dept and treated by a professional and responsble personnel to guarantee all the questions to be effectively resolved.

3.Order control in the whole process:

--Enquires&orders:be responsible by our marketing department.

--Order tracking:performed by sales assistant.

--Material preparing:performed by purchasing department.

--Formal production:acted by production department.

--Quality control:performed by quality department.

--Shippment:processed by logistic departmet.

--After-sale tracking&treatment:processed by after-sale department.